Chatbot Feedback

What is the best chatbot you’ve experienced? What made it good?

-Digit. I was able to text Digit and handle all of my basic banking needs but Digit also saved money for me and helped me maintain a budget. I also liked Digit’s tone. It wasn’t pushy. It didn’t try to hard to be fun of hip. It felt like a chill friend who’s better at finances than you that you could consult when you needed them.

Describe a use-case for a chatbot that you haven’t seen but you think would be effective.

I’ve never seen a chatbot for travel or navigation. I think it would be useful to have a travel assistant that could help you purchase the cheapest flights and lodging, find places of interest, and places to eat according to your preferences. To have all of those things available in one place would be great.